About

Click the headings below to view the answers to
some frequently asked questions.

Why should we choose Arcon over another company that offers the same services?
Arcon has been in the business of building unique outdoor environments comprising faux rockwork, water features, swimming pools, retaining walls and more for approximately 20 years. That record of longevity is tough to match, and so is our reputation for quality work. We employ a team of talented designers, artists, construction professionals and administrators. As such, no scope of work is beyond our capability, which is something few other companies can pledge.
How do we get the process started?
The first step is to arrange an on-site meeting with an Arcon sales representative. Simply contact us to make arrangements. There is no charge for this initial consultation. Our representative will discuss the project you envision and ask all the necessary questions, making suggestions along the way. Once a scope of work is determined, we will provide you with a quotation and design drawing.
How do you establish the cost of a project?
Each and every project is a custom design/build. All factors – including access, degree of difficulty, labour and materials – are taken into account when we price your project. Moreover, once a price is agreed upon, you can be guaranteed that there are no hidden costs.
How long does the process take from design to completion?
That depends on a number of factors, including, of course, the scope of the work. If your project requires a permit, it typically takes six to eight weeks to gain approval, though each municipality is different when it comes to timelines. Once construction starts, we adhere to a strict schedule that aims to complete your project in the most time-efficient manner possible, with minimal disturbance to you, your family and your property.
How much maintenance is required to keep my outdoor environment looking like new?
The rockwork requires annual pressure-washing and resealing, the same as with any concrete work. Arcon can provide this service, in addition to maintaining the rest of your outdoor space on a regular basis.
As for swimming pools, Arcon installs state-of-the-art mechanical systems that keep day-to-day maintenance to a minimum. We also offer in-floor cleaning systems and salt-water chlorination systems that will save you time on upkeep. However, a monthly inspection, which Arcon can provide, is advisable to ensure all systems continue to run smoothly. Should you have any additional questions, or would like more information on any of our services, please contact an Arcon representative today.